Royal Cosun has a need for an effective support structure for its SAP BPC financial consolidation and reporting process. The Dutch sugar beet growers cooperative had been using SAP BPC for some time and wants to have access to a stable and solid information management process at all times.
As a SAP BPC implementation expert, CPMview is perfectly positioned to meet this need. CPMview responds within a short time frame and is capable of finding a good solution to any problem. Through means of a tailor-made support structure, Royal Cosun can count on the desired process support level. The support package includes scheduled support, as well as an ad-hoc support process. Royal Cosun can assign its own priority level to issues. Depending on the type of issue and its magnitude, CPMview will provide on-site or remote support.